Business & Knowledge Process Outsourcing Services

Services

We provide a comprehensive range of business process outsourcing (BPO) services across the customer lifecycle....read more arrow
BPO for Financial Services, Telecommunications & Healthcare Industries

Industries

We provide business process outsourcing solutions across key industries....read more arrow
Introducing Firstsource Blogs

Management Change

Matthew Vallance


Knowledge and Research

  • Get a free advance copy of ContactBabel’s UK Contact Centre Decision Makers Guide.
  • Insights and point of view on industry trends, collaterals and case studies...
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Events

  • August 30th-
    Firstsource is chairing the inaugural meeting for the IAOP Atlanta chapter. The evening will be highlighted by an engaging discussion on a new, emerging “hot spot” for outsourcing – the United States.
  • September 14th-
    Sean Canning VP UK Operations will participate in the Telecommunications Executive Network (TEN) Customer Experience Conference.
  • October 5th-
    Firstsource and Telecommunications Executive Network (TEN) are organizing a discussion for senior Telecommunications Customer Operations executives in London, UK. The topic is ‘Can knowledge and insight breed customer loyalty and advocacy?’
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